2017 BMW upgraded key documentation
The original work page explains what the clip shows and what to check when enquiring about another key design.
The 2017 BMW upgraded key work pageDigital Key is not another name for every smart key
BMW describes Digital Key and Digital Key Plus as access methods on compatible devices. Availability depends on the vehicle, equipment and device, and the options differ. A start button alone does not establish digital key support.
For a phone problem, separately report whether the physical key works. This helps distinguish a remote inquiry from a need to check digital service setup against BMW’s instructions.
A spare physical BMW key
Send a photo of the existing remote with the model and year. Say whether it unlocks, locks and starts normally, and whether you want an additional backup. Similar shapes do not establish that two remotes are compatible.
Ask which functions the proposed key includes and what must be tested with the car. Compatibility and the possibility of work at your location are checked before scheduling.
Questions before preparing an extra car keyThe remote is lost, but phone access remains
Even if digital access lets you use the vehicle, report that the physical remote is lost. Existing access does not resolve the lost key’s status or whether it remains authorized.
Ask separately about a physical spare and existing key permissions. Do not assume removing a shared phone key also disables every physical remote.
Questions about a lost key’s authorizationsCompatible devices and vehicle-specific instructions
BMW’s official page directs owners to compatibility information and explains that options vary by model and equipment. Before relying on a phone as backup, check what your car and device support using the manufacturer’s instructions and vehicle account information.
An explanation of Digital Key is not an offer to install a feature absent from the car. State whether your request concerns a physical key, a recognition message or digital access setup.
Original BMW key footage
The site includes an original video showing two smart keys with the BMW logo. You can view the supplied field footage; it does not establish compatibility with another key or model.
For your own vehicle, include its details and the current key situation. This helps define the required work and checks before a quote is prepared.
Watch: two BMW smart keysOriginal Key Replacement photographs
Original material supplied by the business. These photographs do not establish a job in a particular locality or compatibility with another vehicle.
Official information for further reading
Sources refer to the particular versions, years and markets identified. Use the manual appropriate to your own vehicle for operating instructions.